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For CSC and cyber cafe owners

CSC computer education center: adding courses to a CSC or cyber cafe

Updated By Gurukul Technicals Institute, Delhi

Short answer

The phrase usually means a private computer institute with CSC in its name (a business of its own) or a Common Services Centre (part of a Government of India scheme) that teaches computer courses. Gurukul Technicals Institute (GTI) is neither; a CSC or cyber cafe owner can add classes as a GTI member centre if their CSC terms allow.

CSC can mean
A private institute, or a Common Services Centre
GTI and CSC
Separate: GTI is a private institute
Ask CSC about
Your own terms, before adding classes
GTI member centres
Run under the owner's own centre name
Fee and terms
From the Delhi head office, on enquiry
A student wiring a breadboard circuit with jumper wires beside a box of electronic components
Teaching a skill by hand, such as wiring a breadboard, takes time, space and patience that a busy service counter rarely has to spare.

What is a CSC computer education center?

CSC stands for Common Services Centre. The full phrase is used for several different things, so first be clear which one is meant.

Common Services Centres are local service points, especially in villages and small towns, where people reach government, health, banking, education and other digital services with an operator's help. They belong to a Government of India scheme within the Digital India programme, carried out through a company formed for it, CSC e-Governance Services India Limited. The person who runs a centre is called a Village Level Entrepreneur, or VLE. The company also has a training subsidiary, CSC Academy, which provides digital literacy and skill development training to rural youth; which courses run at a particular centre is for CSC to say.

What people may mean by “CSC computer education center”
They may meanWhat that isAsk
A private institute with CSC in its namePrivate computer training businesses that use the letters CSC in their own names, such as CSC Computer Education. Each is a business of its own, separate from the schemeFor its courses, fees or franchise terms, contact it directly; GTI has no connection with it
A CSC that teaches computersAn education service of the scheme or a partner, offered at a CSCWhose course is it, and whose certificate?
A computer institute run by a CSC ownerA separate private business sharing an owner, perhaps a building, with a CSCDoes it have its own name, board and certificates?
A franchise sold with the CSC nameAn offer using the scheme's name to attract enquiriesDoes CSC itself confirm it?

A name that contains the letters CSC does not, by itself, make a business part of the government scheme, and neither does the CSC logo on a poster. This page is for the third meaning: someone who runs a CSC or a cyber cafe and wants to teach computer courses too. Looking for a place to study instead? How to choose a computer training institute applies to an institute of any name.

Four columns: a private institute with CSC in its name, a CSC that teaches a course of the scheme or a partner, classes a CSC owner runs as a separate business, and a franchise borrowing the name.
Settle which one you mean first: this page is about the third, classes that a CSC or cyber cafe owner runs as a business of their own.

This page does not speak for CSC

GTI is not part of the CSC scheme, has no affiliation with it and cannot tell you its rules. For those, ask CSC through its official channels.

Is Gurukul Technicals Institute part of the CSC scheme?

No. GTI is a private institute that sets its own courses and exams and issues its own certificates, and no student should confuse the two.

The CSC scheme and GTI, side by side
QuestionThe CSC schemeGurukul Technicals Institute
What is it?A Government of India schemeA private institute with its head office in Delhi
Local centresA Common Services Centre, run by a VLEAn authorised member centre, under its owner's own centre name
Courses and certificatesWhat the scheme offers, on its own termsGTI's own courses and exams, and a GTI certificate for each student who passes
Checking a certificateWith the body that issued itGTI's verify certificate page: certificate number plus holder's name
Rules for a centreIts CSC registration and termsGTI's membership terms, from the head office on enquiry

The two can share a roof. A CSC owner can apply for GTI membership like anyone planning a computer centre, if their CSC terms allow a second business at the premises and they meet GTI's requirements. But a GTI course is never a CSC course.

Scheme names in franchise adverts

Before paying anyone, check a franchise sold with the CSC name with CSC itself, and one sold with another scheme's name with that scheme. GTI offers no CSC franchise. For the checks that apply to any offer, see checking an offer before you pay.

What changes when a service counter starts teaching?

A CSC or a cyber cafe already has computers, power, internet and people walking in. Teaching uses each of them differently.

One room as a service counter and as a classroom
What changesAt the counterIn a class
What the visitor wantsA job done: a form filled in, a page printed, a bill paidTo learn to do such jobs themselves
Time at a computerA short visitEvery class, week after week
Who uses the keyboardMostly the operatorEach student, at a machine of their own
Busy hoursSet by offices, banks and deadlinesSet by when students are free
What earns trustQuick, correct workPatient teaching and a certificate anyone can check

The biggest change is time. A service job ends in one visit; a student returns for weeks and judges every class. That calls for a fixed timetable, a teacher who keeps to it and seats that stay free for the batch, even on a crowded day.

Decide who minds the counter

If you will teach as well as run the counter, decide now who serves customers during class hours. A class that stops for every visitor at the window soon loses its students.

Can your premises hold a class beside the service work?

Most service centres are laid out for a counter, not a class. Check these points before promising anyone a batch.

Before the first batch at a service centre

  • Seats the counter will not need in class hours, one for each student
  • A partition or a separate corner, so students cannot see customers' screens or papers
  • Teaching machines with their own user account, never signed in to a service portal
  • Wiring that can carry every machine at once, checked by a licensed electrician
  • Internet fast enough for the counter and a full batch together
  • Licensed software for each course on every teaching machine

The franchise guide covers the room itself: see setting up the lab for layout and wiring, and computers and equipment for what to buy. A service centre has one extra problem: keeping two kinds of visitor apart.

Customers' papers, students' eyes

People bring identity cards, bank details and certificates to a counter. Turn the counter screen away from the class, keep customers' papers in a drawer, and lock the service machine whenever you step away to help a student.

Students at computers in a classroom while a teacher helps one of them
A teacher helps one learner while the rest of the row works on. A class needs that free teacher, which a counter in its busiest hour cannot spare.

What should you check in your CSC terms before adding classes?

Only CSC can say what your registration allows, and its terms can change. Put these questions to CSC in writing and keep the replies.

  • May I run a separate business, such as a computer training centre, from the same premises?
  • How may the CSC name and logo appear beside another institute's name?
  • May the computers and connection I use for CSC services be used for teaching in quiet hours?
  • Must I tell anyone at CSC before classes start, and how?
  • Does any course I plan overlap with an education service the scheme already offers through my centre?
A yes or no tree: once CSC agrees in writing, plan a demo class if there are quiet hours with seats to spare, or wait for a second room; until CSC agrees, ask and wait for its written answer.
The CSC comes first: every branch starts from its written answer.

If the answer is no

The CSC comes first. Ask CSC whether a separate room or address would be acceptable, and decide only once you have the answer in writing.

Which courses suit a centre that already serves the public?

Start with what people already ask for at your counter: many requests are the first lesson of a course on GTI's list.

Counter requests, and the course behind each
A request you may hearA course on GTI's listWhat teaching it needs
“Can you fill in this form for me?”Basic computer and the internetPatience with first-time users
“Please type my application”Typing in English, Hindi and regional languagesGood keyboards and daily practice
“Make a letter and a table for my office”MS Office, or the broader ADCALicensed office software
“Keep my shop's accounts and GST”Tally with GSTA trainer who knows accounting
“Design my visiting card”DTP and CorelDRAWDesign software and a printer
“My phone will not charge”Mobile repairingA repair bench, tools and battery safety
“Set up my office computers”Hardware and networkingSpare machines students may open

Begin with one or two, not the whole list: basic computer and typing taught well, at hours that suit students, build a name faster than a long list taught thinly. The head office confirms which GTI courses your centre may run.

A student working on accounting software at a computer, with a calculator and notebook, while a teacher explains
A shopkeeper asking about GST bills at the counter may be a future accounting student, learning at a screen with a teacher beside them.

Repair work beside a counter

Repair courses bring soldering irons, sharp tools and lithium-ion batteries into the room. Keep the bench away from the queue, keep a fire extinguisher at hand, and never charge a swollen or damaged battery.

How do you keep the CSC and the classes apart?

Both can run from one place when each keeps its own name, logins, records and promises.

What belongs to each side
PartYour CSCYour GTI member centre
Name and boardThe CSC name, used as CSC allowsYour own centre name, shown with GTI branding on the member kit's flex board
LoginsCSC logins, on the service machine onlyThe franchise portal for you; the student portal for your students
Money and recordsService charges and customers' details, kept as your CSC terms requireCourse fees you set, with their own receipts, admission forms and marks
CertificatesOnly what CSC's own services provideGTI certificates and marksheets, requested through the franchise portal
QuestionsTo CSCTo the Delhi head office

A centre name without “CSC” in it

GTI certificates carry the member centre's name as the head office holds it. A name containing “CSC” or another scheme's name would suggest, on every certificate, that the course belongs to the scheme. Choose a name of your own, and use it on your centre's website too.

What to say when a student asks

Straight answers for students
If a student asksSayNever say
Is this a CSC course?No. It is a Gurukul Technicals Institute course, taught at our member centre.“It comes under CSC”
Is the certificate from the government?It is a GTI certificate, which anyone can check on GTI's website.“It is a government certificate”
Will it get me a job?It shows what you passed; each employer decides what it accepts.Any promise of a job
Can I skip the exam?No. The certificate is for students who pass the exam.“Just pay the fee”

How does running courses as a GTI member centre work?

Membership is the name Gurukul Technicals Institute gives its franchise programme (how it differs from a full franchise). It adds what a service counter lacks: a course system with material, exams and certificates behind it.

The centre stays yours and keeps its name; it becomes an authorised GTI member centre with GTI branding. The Delhi head office sends the member kit, Gurukul E-Notes and the exams, and for each student who passes, a GTI certificate and marksheet by courier, with the tracking number sent the day the parcel leaves. Training, advice on marketing, technical support and a WhatsApp group for the centre also come from the head office.

GTI's requirements at a service centre
GTI asks forAt a CSC or cyber cafe
Photo ID issued by the governmentThe applicant's own, an Aadhaar card for example
A 10+2 marksheetAlso the applicant's, whatever else they hold
At least two computers with internetIn practice, machines students can use in class hours, not only the counter's
A phone with WhatsAppThe number for the head office group and students' questions
Not a government servantHolding any government post? Say so when you enquire

After you join

  1. Kit and centre code

    A colour membership certificate, the member kit, and a centre code for the franchise portal.

  2. Enrol

    Enrol each student and print their login slip for the study books and practice tests in the student portal.

  3. Exam

    Hold the course exam at your centre, ideally written and in front of a teacher.

  4. Certificate

    Request a certificate for each student who passes; the head office reviews it, and once issued anyone can check it by number and name.

The guide explains the portal in using the franchise portal and the split of work in the member centre model; the franchise page has the enquiry form.

What this website does not state

No membership fee, no number of students and no government recognition for GTI. If you need any of these to decide, put the question to the head office and keep its written answer.

What does adding classes look like for one CSC?

A made-up example. Change the figures to your own; the order of the decisions is what matters.

Sunita runs a CSC in a large village with four computers and a printer. Mornings bring a queue for forms and bill payments; afternoons are quiet. School leavers keep asking where to learn typing, and the nearest institute is a bus ride away.

Sunita's plan, decision by decision
DecisionWhat she choseWhy
Her CSC termsShe asked CSC whether a training business may run at her premises, and kept the replyThe CSC is her main work
Hours and seatsTwo afternoon batches on three machinesThe counter keeps the fourth
First coursesBasic computer, then typingWhat school leavers ask her for
Name“Sunita Computer Classes”No scheme's name, so no confusion
The roomA partition, with the counter screen turned awayCustomers' papers stay private
MembershipHer details sent to the head office on WhatsApp, asking for the fee, kit and terms in writingEvery charge on paper before paying

Three seats are a small start, and that is the point: she learns whether teaching suits her, and whether students finish, without disturbing the service work her village relies on.

How do you add computer classes to a CSC or cyber cafe, step by step?

In this order you learn early whether the plan works, before much money is spent.

Six steps: ask CSC about your terms, find quiet hours and free seats, pick courses from counter requests, choose a name without CSC, enquire with GTI's head office, then run a demo and one batch.
The eight steps below in six moves; each one settles a question before money goes on the next.
  1. Ask CSC about your terms

    Can a training business run at your premises, and how may its board sit beside the CSC branding? Keep the reply.

  2. Find your quiet hours

    Note for a week when the counter is slow and which machines stand idle.

  3. Listen at the counter

    Note what visitors want to learn, and pick one or two courses to start with.

  4. Choose a name of your own

    Leave every scheme's name out of it.

  5. Enquire with the head office

    Request, in writing and before paying, the membership fee, the contents of the kit, the terms and the courses you may run.

  6. Set the teaching seats apart

    Partition them, give them their own logins and keep customers' papers out of reach.

  7. Keep separate records

    An admission register, an attendance sheet and a receipt book for the classes alone.

  8. Run a demo, then one batch

    Invite interested visitors to a demo class, then open one batch before adding more.

The setup sheet below puts these steps on paper, starting with the questions for CSC; note each reply and its date on the notes lines. Other printable sheets for centre owners are on the checklists page.

The franchise guide covers the rest of running a centre, and its readiness checklist shows what you still need.

Questions from CSC and cyber cafe owners

Short answers for anyone who runs a service centre and is thinking about computer classes. Tap a question to open its answer.

Does every Common Services Centre teach computer courses?

No. A CSC is first a service point for government and other digital services. Some offer an education service of the scheme or a partner, and some owners run a separate institute. Ask whose course and certificate it is.

Is GTI a CSC, or linked to the CSC scheme?

No. Gurukul Technicals Institute is a private institute in Delhi with its own courses, exams and certificates. It has no affiliation with the CSC scheme and cannot speak for it.

Can a VLE run GTI courses at a Common Services Centre?

Possibly. First confirm with CSC that your terms allow a training business at the premises. Then GTI's requirements apply, as they do to anyone, and the head office explains its terms when you enquire.

Will a student who passes a GTI course get a CSC certificate?

No. They receive a GTI certificate and marksheet, which an employer can confirm with the certificate number and the holder's name on the verify certificate page. It is not a certificate of the CSC scheme or of any government body.

May I put the CSC logo on posters for my computer classes?

Ask CSC: only it can say how its name and logo may be used. For the classes, use your own centre name with GTI branding, and check with the head office on showing GTI's name.

Can a cyber cafe become a GTI member centre?

Its owner can apply like anyone who runs or plans a computer centre, if they meet the requirements. Keep cafe users and students apart, and keep following the rules that apply to the cafe.

Does the CSC scheme have computer courses of its own?

The scheme's services have included education and digital literacy programmes, but which are open, and on what terms, is for CSC to say. Nothing on this page describes them.

Can the computers I use for CSC work also be used for teaching?

Your CSC terms decide that. Either way, give teaching machines their own user account, and never let a student near the machine you use for CSC services.

Someone offered me a “CSC computer education franchise”. Is it genuine?

If it claims to come from the scheme, check with CSC itself, using contacts from its official website rather than the advert. If it comes from a private institute that uses the letters CSC, look that business up and read its terms like any other franchise; the public lookups show how. GTI offers neither.

Are private institutes named CSC part of the government scheme?

Not because of their name. Some private computer training businesses use the letters CSC, and a name alone makes nobody part of the scheme. Ask the institute what it is, check with CSC through its official channels if it claims a scheme link, and note that GTI is connected with neither.

What does it cost to add GTI courses to a CSC?

No fee appears on this website. Ask the Delhi head office for the membership fee, the contents of the kit and the terms, and get the reply in writing; then add your own costs for seats, software and a teacher.

Who teaches the classes at a CSC that becomes a member centre?

You, or an instructor you hire. The head office trains member centres and supplies faculty certificates for teachers, and computer teacher training is on GTI's course list.

Delhi head office

Ask the head office about classes at your centre

Tell the Delhi head office that you run a CSC or a cyber cafe and want to add computer courses. Ask in writing for the membership fee, the contents of the member kit, the terms and the list of courses your centre may run, and keep the reply beside your CSC terms. The franchise enquiry form works too.

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